Premier Justice
Law

  I had the worst experience with a 2018 Ford F-150. The truck had engine issues (would make rattling noises every morning when turning on or after sitting for a while). I Tried getting it repaired and dealer would not fix the issue.  Came to Susan and in 3 months, got a buyback, loan was paid off, and got a 30k check in reimbursement for the payments made to the vehicle. Did not pay attorneys fees, attorney got that from Ford. I would highly recommend coming to them with any similar situation!

  Auto accidents are frustrating, not just due to the collision itself, but the maze of the aftermath of dealing with insurance, potential litigation, paperwork, etc., while dealing with physical recovery, loss of work time, and out-of-service or total loss of vehicles. Though my driving record is impeccable (not even a speeding ticket!), as luck would have it, I have been in two accidents through no fault of mine. More frustrating is the fact that you might have to prove your innocence to show that you are not at fault, and be fairly compensated for your losses, as was the case for me in both instances.

The first time I got into a car accident, it was a complicated one that I knew that I needed a legal counselor. Having had no experience with auto collision lawyers before, I Googled for lawyers around me, and called the first five that were listed. Susan was one that came up, and her office was actually the first to pick up immediately without having me leave a message. Her office staff took down my message, and within fifteen minutes, Susan called me back and spoke with me directly about my case. If there was any sign of the attention that a lawyer should dedicate to their client, this was it, from the get-go. I knew that Susan didn't just see me as another number, as some of the other lawyers who called me back later couldn't remember whom or why they were calling back, let alone recall my case from others.

Susan and her team have successfully resolved two complex auto collision cases for me. I do not think I could have arrived at such satisfactory conclusions both times without their help. The first was a four-car collision in which I was the first car to be rear-ended on the freeway, causing a domino effect. The case was convoluted by the fact that the person in which my car was pushed into couldn't recall the facts of the case and kept changing the story. The situation was among the worst of the worst in terms of reliability of witness testimony, as it would have potentially put me at fault. I was so anxious and worried throughout the process, but Susan kept all the worries to a minimum as she would guide me through all the next steps. After Susan was able to resolve that case for me, it was a no-brainer to put my faith in her for my second case, in which an uninsured driver ran a stop sign and side-swiped me at an intersection and pushed me onto a residential property, then essentially "hit and ran" by pretending to be the passenger. For that case, all I had to worry about was just working on my physical recovery, and I knew Susan was working behind the scenes to get things right.

Throughout both cases, Susan was updating me, step-by-step, so that by the second case, I knew I did not have to bug her for updates as she would only update me with new information as necessary, keeping communication to a constant, yet streamlined basis. Susan and her team did all the leg work, from connecting me to the right medical treatment, to making sure I was compensated for the loss of my vehicles, time away from work, medical treatments, and all other losses incurred in both cases. If there's anyone you need on your side in an auto accident, it's a dependable legal team. And I can confidently say that after these two cases, the folks at Premier Justice are the best at what they do to guide you through all the trouble!

My advice to potential clients is to let your worries go and put your faith in Susan to get your complicated cases resolved. That's not to say that you not do your homework, either. It is advisable to have all your paperwork, photos, and documents all nicely prepared for Susan and her team (insurance info, drivers license, accident notes, etc.), and it just makes the whole process super simple (or simpler, rather, as a case is rarely super simple) for everyone. The cases might take a while to resolve (my first case took three years), but in due time, everything will come to a satisfactory conclusion, thanks to Susan and her team - Alicia, Tari - and the crew at Premier Justice, who will help you along the way!

  After reaching out to a few lawyers regarding a very difficult situation with my 7yr old Jeep Grand Cherokee Eco diesel due to recall issues, Susan reached out to me promptly & addressed all of my concerns & agreed to review my documents and my case to see if she could help me. While a few other lawyers got back to me, most said they could not help and were not very confident about taking my case. Luckily Susan got back to me and agreed to take my case immediately. It was not an easy case due to the situation nor the fact that we were entering into a pandemic but She was still able to guide me through the process while pushing through to a settlement against the manufacturer along with my detailed record keeping & fight with FCA. She never gave up and always sought a different route when faced with roadblocks. She is strong witted, knowledgable and relentless. I trusted her completely and it PAID OFF. We settled and I turned my car in Jan 8, 2021 to FCA walking away satisfied that we won and did not come out defeated. I have since recommended Susan & her team and will continue to.  I am forever thankful to her for helping me through a tough hand of cards I was dealt unexpectedly.